Future Technologies for Smart Airports – creating the digital passenger experience

Note: Orders received before the end of August 2017 are eligible for a 15% discount.

With forecasts for growth in air travel ranging from 60% to 100% over the next 20 years, airport operators, airlines and governments face a number of significant challenges.  The predominant question is how to cope with the far greater passenger numbers (and airfreight) without doubling the number of airports.  There will certainly continue to be new airports built, new runways added to existing airports, plus renovation of terminals to ensure that service standards are maintained but it is not cost effective or practical for a combination of reasons to think that future demand can be met by simply building more airports.

Airports and airlines are investing in smart airport solutions in order to remain competitive and relevant.  Their aim is to transform the passenger experience, to increase loyalty and maximise ancillary expenditure.  Travellers have raised expectations from rapid development of digital capabilities with regard to ecommerce, mobile apps, retail and smart home advances.  This report aims to look at new technologies available on both the infrastructure and traveller-facing sides of things.

This report will provide insight, guidance and forecasts on if, how, where and when these technologies will be introduced; looking at driving forces, barriers and external factors.  Discounts and pricing options can be found in the accompanying document.  The document can be accessed in our Downloads section.